A little while ago Well.ca was having a sale on some CoverGirl products, so I took advantage of that and got a few things from the website. This is my first time placing an order from them so I decided to post a review about them also.
First let’s get on with the haul, all the CoverGirl products I got were 50% off, including the Outlast Stay Brilliant Nail Gloss in the shades Black Diamond, Constant Candy, and Perfect Penny (Right to Left). I originally got 3 of the CoverGirl Jumbo Gloss Balm, in the shades Rose Twist (top), Blush Twist (bottom), and Ruby Twist, which unfortunately was not packed with my package. Instead, they packed the Rimmel Stay Glossy Lipgloss in the shade All Night Long (more on this matter in a bit). I also picked up the CoverGirl Clump Crusher Mascara in Very Black because I’ve heard a lot of amazing things about it. To bring my total up to enough for free shipping, I picked up the Tresemme Nourishing Rituals Rejuvenating Mud Masque, since I have been quite into hair masks lately, in hopes to salvage my damaged hair.
When I found out they packed the wrong item, I was NOT happy, especially because I was super excited to try Ruby Twist. So I gave them a call, and first, I didn’t have to wait in line, and the customer service was really nice and helpful. After I explained what happened, she told me she would refund me for the Jumbo Gloss Balm that I didn’t get, and told me to keep the Rimmel lipgloss. I also got my refund within 10 minutes of hanging up, which I think is amazingly fast. Apart from this little fiasco, the whole shopping experience on their site was very smooth, and items shipped the next day, and I got them within 2 days. Overall I am very satisfied with my experience with Well.ca and I will definitely